Our Privacy Commitment
What information do we collect about you and how do we use it?
Types of Information We Collect
Personal information means information that can be used to identify and contact you. You do not need to submit personal information to access the Service generally. However, you may be required to submit personal information to access certain aspects of the Service, including those which allow you to create an account, rent products or engage in services from us. We may also collect non-personal information such as your browser type and when and from what location you access the Services. Geolocation data is collected per your permission and is used to show you the nearest items that are available for rent. Further, the information collected may be aggregated to measure the number of visits, average time spent, page views, access times and other statistics about users of the Service. We may also use this data to monitor the Service’s performance and to make the Service easier and more convenient to use (e.g., to strengthen search engine optimization for rentals).
We collect personal information when you create an account through the Service, participate in registration forms, make a rental through the Service, and receive customer or technical support offered through or in connection with the Service. The information we collect, without limitation, includes name, email address, screen name, phone number, credit card or debit card numbers, age, gender, birthdate and [driver’s license number or identification card number].
To create an account through the Service, we require you to provide certain information, including your name, email address, screenname, phone number and a username. Alternatively, you may create an account for the Service using “Facebook Login”, a service provided by Facebook, Inc. (“Facebook”). To use Facebook Login, you will be required to enter your Facebook credentials. First-time users will see a consent screen hosted on the Facebook website to grant Lend Me It permission to access specific information. After you consent, we will be able to securely access your Facebook account information in order for us to create a new Lend Me It account and provide a personalized user experience for you. Providing additional information beyond what is required to create an account, such as your mailing address or a profile photo, or messaging other users is optional, but enables you to more fully utilize the Service. When making a rental through the Service, you will also be required to provide a credit card number and billing address or other payment information.
By submitting personal information through the Site or App, you authorize Lend Me It to share this personal information for the purposes identified herein, such as responding to user inquiries, processing transactions, distributing materials, and requesting feedback.
Third Party Privacy Policies
How We Use Your Personal Information
We may use your personal information with non-personal information that we have collected in a manner such that the end-product does not personally identify you or any other user of the Service. We may make your personal information non-personally identifiable by either combining it with information about other users (aggregating your personal information with information about other users), or by removing characteristics (such as your name or email address) that make the information personally identifiable. This process is known as de-personalizing your information. You grant us a royalty-free, worldwide, perpetual, irrevocable and fully transferable right and license to use your personal information in connection with the creation and development of analytical and statistical analysis tools relating to the use of the customer data we collect in providing the Service (the “Analytical Data”). We are expressly authorized to make any commercial use of the Analytical Data, including without limitation, sharing the Analytical Data with third parties, provided that we do not sell, trade, or otherwise transfer from us any part of the Analytical Data that personally identifies any Service users.
Do Not Track
In compliance with California legislation, AB370, effective January 1, 2014, Lend Me It’s practices in responding to “do not track” signals and collecting user information over time and across a network of websites when you visit the Site or App are as follows: We do honor the request of “do not track” signals sent by your browser when you visit the Site. Additionally, Lend Me It may collect user information about your online activities over time and across different websites and may authorize third parties to do so.
Cookies and Third Parties
Our servers automatically record information that your browser sends whenever you visit the Site or the App. This information includes, among other things, your Internet Protocol address, your browser type and version, the search engine you used to find the Service, if any, which aspects of the Service you use and from where, and when and how long you use them. We use this information to monitor and analyze how users use the Service, to provide customer service and to maintain and improve the Service. We may also collect similar information from emails we may send to you which then help us track which emails are opened and which links are clicked by recipients. The information allows for more accurate reporting and improvement of the Service.
When you use the App or access the Site by or through a mobile device (including but not limited to smart-phones or tablets), we may access, collect, monitor and/or remotely store one or more “device identifiers,” such as a universally unique identifier. Device identifiers are small files or similar data structures stored on or associated with your mobile device, which uniquely identify your mobile device. A device identifier may be data stored in connection with the device hardware, data stored in connection with the device’s operating system or other software, or data sent to the device by us. A device identifier may convey information to us about how you browse and use the Site, and may remain persistently on your device, to help you log in faster and enhance your navigation through the Site.
We do not knowingly collect personal information from children under 13 or allow them to create an account for the Service. We take children’s privacy seriously and encourage parents to play an active role in their children’s online experience at all times.
Will we share your personal information with third parties?
Sharing Your Information
Additional Information You Should Know About Third Parties
What choices do you have about the collection and use of your personal information?
Control of Your Information
You may update or delete your personal information or modify your account preferences for the Service by accessing your profile page on the account interface provided through the Service.
Opting Out of Receiving Communications From Us
If you no longer want to receive emails or other announcements, you may unsubscribe by contacting us at email@example.com. Please note that you cannot unsubscribe from certain correspondence from us, including messages relating directly to your account.
What security measures do we take to safeguard your personal information?
The personal information that you provide to us is stored on servers which are protected by protocols and procedures designed to ensure the security of such information. We restrict access to personal information to Lend Me It employees, independent contractors and agents who need to know this information in order to develop, operate and maintain the Service. All Lend Me It personnel who have access to this information are trained in the maintenance and security of such information. However, no server, computer or communications network or system, or data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect user information, we cannot ensure or warrant the security of any information you transmit to us or through the use of the Service and you acknowledge and agree that you provide such information and engage in such transmissions at your own risk. Once we receive a transmission from you, we will endeavor to maintain its security on our systems. Additionally, we do retain private data, which includes the last four digits of your credit card number and the expiration date and the items you rented or lent, after the transaction for which such information is provided has been processed.
In the event that personal information you provide to us is compromised as a result of a breach of security, when appropriate we will take reasonable steps to investigate the situation, notify you and take the necessary steps to comply with any applicable laws and regulations.
Notification of Changes
Questions? Contact Us
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